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Company:
OKAS Consulting
Website:
Location:
  • 1596 Century Rd
  • KARS, ON
  • K0A2E0

Contact Information

Telephone:
613-692-9053
Alternate Telephone:
Fax:
613-692-9151
Email:
info@okas-consulting.com
Year Established:
2012-12-01
Industries Classification:
541510  Computer Systems Design and Related Services
541611  Administrative Management and General Management Consulting Services
541619  Other Management Consulting Services
611430  Professional and Management Development Training
511210  Software Publishers
Total Sales ($CDN):
$200,000 to $499,999
Updated on:
2013-12-16,  Industry Canada
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OKAS Consulting

Company Profile

OKAS Consulting was founded in 2012 by leading industry business intelligence and customer experience experts on the principles of Optimizing Knowledge and Service. Architects of the Customer Experience Business Intelligence (CXBI) methodology, OKAS demonstrates thought leadership and subject matter expertise by supporting enterprise class organizations implementing business intelligence solutions and programs to improve customer service, increase employee and client loyalty and reduce costs. OKAS Consulting delivers consulting, training, program development and implementation services to software and service providers worldwide. Find out how OKAS can improve your customer experience, loyalty and optimize organizational efficiency through data driven decisions at www.okas-consulting.com

Products/Services

  • Knowledge Management Managing and sharing knowledge is one of the primary challenges facing today's knowledge worker. OKAS Consulting has the first Certified trainer, teaching and helping organizations delploy KCS. Knowledge-Centered Support (KCS) is a rich methodology of proven industry best practices for creating and maintaining knowledge in a support environment. Based on 20 years of research from organizations like Microsoft, Oracle, Symantec, Cognos (IBM), Quest Software (Dell) and Yahoo, KCS becomes an integral part of day-to-day operations in contact centres and transforms the way people solve problems and create knowledge. Whether you’re brand-new to KCS or need some help continuing your journey, OKAS can help capitalize on the many benefits of KCS such as: improved incident resolution rates, optimized use of resources, and building organizational learning. Begin your journey with OKAS by attending one of our upcoming training classes and join the many organizations and customers who are benefiting from this program!

  • Birst BI Okas Consulting is the Canadian reseller of Birst BI. Birst is the only enterprise-caliber Business Intelligence platform born in the cloud - giving business teams the ability and agility to solve real problems. Fast. Engineered with automated data integration and powerful analytics, along with the ease of use of the cloud, Birst is less costly and more flexible than legacy BI and more powerful than Data Discovery. Find out why Gartner named Birst a Challenger in its most recent BI Magic Quadrant and why more than a thousand businesses rely on Birst for their analytic needs.

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